Dialog Front Office for Receptionist

Recepsionist : Good morning, miss

Guest            : Good morning

Recepsionist : Well come to  wilwatikta hotel

       : How may I assist you?

Recepcionist : I would like to log book  (a deluxe room, a standart room , superior room ) in this hotel

       : what date is it for use ?

Guest            : It is for 25 to 27 December 2017

Recepsionist : Wait a moment, please.  I will check our room availability

                       Thanks for waiting, congratulation  Miss, there is a deluxe room available for you

Guest            : Thank you

Receptionist : For how many person is that room ?

Guest            : Only for myself, /family/ group

Receptionist : may I borrow your ID card

Guest            : Yes please ..............

Receptionist : My I have your name Miss?

Guest            : My name is Sekar Ayu

Receptionist : Would you like to spell your name, please?

Guest            : Of course. S-E-K-A-R-A-Y-U

Receptionist : Well miss Ayu, may I have your address, please?

Guest            : Sukarno hatta street, no. 1  Jakarta

Receptionists: May I have your phone number please ?

Guest            : of course, 082140814222

Receptionist : Who will pay your reservation?

Guest            : I will pay it by my self

Receptionist : May I have your arrival detail?

Guest            : Please pick me up at the air port

Receptionist : Miss. Ayu may I have your flight number ?

Guest            : GA 707 at 17.00

Recepsionist : Miss Ayu, do you have special request ?

Guest            : Please over me the room with  garden view and one small tropical fruit basket

Recepsionist : Anything else Miss Ayu ?

Guest            : No thanks

Recepsionist : Excuse me Miss Ayu, may I repeat  your recervation 

                       This reservation is on behalf Miss Sekar Ayu. It’s  for  25 to 27 December 2017,

                       The room type is a deluxe room. And you will be picked up at the air port,

                       fligt number GA 707 at 17.00. Your special request are the room with garden view 

                       and one small tropical fruit basket, and the room rate US  40 ++/ R/N,

                       if You need more information I could at 082140814222

Guest            : Yes .....

Recepsionist : Thank you for your reservation             

                        We look forward to welcoming you on that time in our hotel

                        Good bye and have a nice day.

Guest     : Thanks

           

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